I have 20 years experience designing digital services for companies around the world. I consult on UX and Service Design projects, coach individuals and teams, and co-run Notalabs - a studio making simple useful apps.
“Ben is a highly skilled practitioner.
He’s as comfortable conducting primary research as leading ideation and design activities.
Ben has had a really meaningful impact on our product and team.”
Matt Silcock, Senior Director - User Experience, ADP
“Ben led the redesign of our large scale application.
He proved a master at applying user psychology to design, as well as facilitating some complex stakeholder workshops, resulting in a blueprint and prototype for a new improved service.
He was positive, approachable and patient with it too."